I recently had a flight cancelled by American Airlines and stood inside of a line for 45 minutes to have rebooked on An additional flight. I was shocked to find out the gate agents did not have a perspective in the readily available USAIR flights.
Their service has long been horrendous. Soon after I did not catch a connecting flight to my grandmother’s funeral since they only experienced a single mechanic in the whole airport, they agreed to purchase my resort charges. Even so, it took them a few months to get back to me, and by the point I bought the Examine, it experienced presently been cancelled.
Excellent afternoon This can be my 2nd expertise with AA. The identical time final I went thru the identical scenario with my baggage.
Having just finished (3/eighteen) a flight from Miami Airport to Philadelphia, we observed the service during the Miami Airport with the American Airline persons wasn't in step with effective or Qualified service. We got incorrect Instructions to our Examine-in location, then again after we had to get in line for your stability Look at. We had been despatched to the incorrect location for that function.
Extremely unhappy with AA. In the course of my journey to NORFOLK from ALBUQUERQUE this time close to on Armed forces Orders – too many troubles occurred which i just can’t overlook and wonder why some insurance policies exist as they do. Beginning off, my luggage wasn't tagged the right way popping out of Albuquerque and didn't make the transfer connection in DFW to ORF – eight hour delay with luggage attending to me, which experienced my uniforms for the following day. Of course I acquired my uniform in time, but only allowed for ~4 several hours of slumber ahead of reporting for duty just after I drove to airport to get the bag. As well as my DoD ID is now not inside your technique to allow for TSA pre-Test…either one of these predicaments aren't a major offer and I can easily ignore these things without needing to create a comment…the return journey again to ABQ is my rationale. On my return excursion, my prepare was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a bit more than just one hour causing me to acquire a couple of fifteen moment window for my relationship flight in CHARLOTTE to PHOENIX. Once i observed this tight window, I tried to function with The client service clerk within the gate in NORFOLK to have something accomplished (i.e. notify gate in CHARLOTTE that somebody on Navy ORDERS could be a small late and to carry gate to allow transfer – would have solved what exactly is about to occur)…considering the fact that quarter-hour was in certain “thirty moment window” allowance for just about anything for being finished and that I might have time to make my transfer – she wouldn't or could not do nearly anything for me.
We've been so amazing upset with this type of mis-cure and lousy management by American Airlines and won't ever fly you once more.
My criticism is, on March 8th. My luggage was delayed from Chicago, my vacation spot was Dane County Airport Madison Wi. When it had arrived, it had been delivered. However, the baggage had been ruined and taped up. I identified as in the grievance right away. I had been givin numerous cellular phone numbers and also the firt one was just a recording to leave my mobile phone and a person would get back to me.
I am stuck in LA, because my AA FLIGHT 1927 on February 3rd was cancelled! I am pretty dissatisfied!!! I was not offered a definitive reply concerning why my flight was cancelled.
The nine/fifteen/15, it will eventually choose a while to generally be overlooked. Beginning with One more delay within our flight, which theoretically would depart Orlando 19: 40h, and soon after hrs of hold off, yet again because of problems with the plane, the commander warned us that perhaps the plane wouldn't acquire off thanks to doable structural challenge Using the luggage doorway of your aircraft and the doorway was opened to Anyone who wanted to depart the plane.
Here is the worst flight knowledge I've at any time had in a lengthy lifetime of equally company and holiday break air journey. AND It's not at all More than Nonetheless! Our return flight headed property–Flight AA81 leaving London Heathrow on Monday, six/27–was many several hours late. Alright. Then we have been diverted to Oklahoma Metropolis to tackle fuel as a consequence of temperature in excess of Dallas. Alright. We arrived Dallas four hrs late. Not so ok. There have been NO brokers at Customs as promised several occasions by crew and pilot about the London-Dallas flight. We located our solution to the terminal and were booked on AA 361 to Denver (our destination), which had been rescheduled three times by now. It absolutely was rescheduled all over again from an eleven:30 departure to midnight. We hustled over the airplane, went to the runway and have been explained to because of the pilot the crew experienced to prevent Doing the job.
We landed punctually and have been very pleased which the experience was sleek and painless. The moment we built it to baggage assert, the carousal stopped and about one/2 from the passengers acquired their bags. find out here There were so many of us looking ahead to our baggage. Several of us went into the AA to explain which they required to do a thing.
Reading the posting in Yahoo! a few AA rep composing “deaf and dumb” on their luggage is rude they usually ought to have in excess of a pretend apology. you only misplaced a consumer.
I would like an address to mail a letter to American Airways Purchaser Service, and I hope you can reply with this particular tackle.
We were on AA 1517 from Miami to Roatan 02/13/16 and 02/fourteen/16 & The flight was not able to land in Roatan and diverted to Belize. I'm familiar sufficient with flying to understand the Captain manufactured the right phone as well as the diversion was temperature related. Upon landing in Belize we ended up educated by the Captain there was a warning mild on an engine that necessary to be addressed, the section was readily available in Belize. The end result was a clear mechanical hold off. We deplaned and were being instructed we'd get foodstuff and consume. Right after a lot more than one hour we had not been fed and also a bit later on we were given a sandwich and bottled h2o and then advised we could board.